FAQ | VTM

If you need to cancel/reschedule your appointment, we kindly ask for 24 hours notice to avoid being charged 100% for the missed appointment. Any prepaid sessions will be used to cover or an invoice will be sent to your email address on file to be paid before returning for future services. We understand things can occur unexpectedly and always recommend reaching out as early as possible if there's a scheduling issue as we do our best to accommodate.

We accept cash, credit/debit, Apple Pay, Venmo/CashApp.

Health insurance or Flexible Savings/Health Savings Account (FSA/HSA)

Every insurance policy is different with their terms regarding massage therapy reimbursement. If you have a debit card associated with your FSA/HSA, you may be eligible to use this as payment. After every session, you will receive an email with a copy of your receipt to be used for submission and for your records.

Frequently asked questions

What are your office hours?

Where is the office located?

Cancellation/No Show Policy

What forms of payment are accepted?

Do you offer gift cards?

I received a gift card, how do I redeem it?

I purchased a Package Series, how do I schedule?

Do you offer couples massage?